Lilla - Customer Solutions Engineer

Hey, I'm Lilla

Customer Solutions Engineer

I build integrations, automation, and reliable workflows that bridge customer needs and engineering teams in fast-moving SaaS environments. My diverse background across engineering, customer work, and technical delivery allows me to ship solutions that scale.

Expertise

Integrations & Automation

  • APIs, Webhooks, Sync jobs
  • Python & JavaScript scripting
  • Workato & workflow automation
  • Data mapping & reliability

Debugging & Problem-Solving

  • Logs, traces & reproductions
  • Fixes, workarounds & runbooks
  • Pattern spotting across issues
  • Root cause analysis

Customer-Facing Delivery

  • Technical discovery & solution design
  • Cross-functional collaboration
  • Enablement, docs & rollouts
  • Remote, async-first ownership

Languages

  • Hungarian (native)
  • English (fluent)
  • German (fluent)

Developer Tools

  • GitHub & GitLab
  • Postman
  • VS Code
  • Node.js, npm
  • API debugging & logging
  • Jira, Confluence

Computer Skills

  • Google Workspace, Slack, Jira, Confluence
  • Python, JavaScript, SQL
  • REST APIs, Webhooks, SSO basics (SAML)
  • Workato (iPaaS), automation workflows
  • Documentation & training materials
  • Figma, Canva, Miro (for collaboration & prototypes)

Experiences

Customer Solutions Engineer

|Beekeeper AGNov 2023 - Mar 2026

Built HRIS/payroll/LMS integrations using Workato, APIs, and Python. Led technical onboarding for enterprise customers and partnered with Product/Engineering to turn customer feedback into features.

Front-End Engineer

|Intersys AGAug 2022 - Oct 2023

Built full-stack web applications from concept to delivery. Created prototypes and improved codebase quality through testing and documentation.

Software Engineer Intern

|seerow GmbHSep 2021 - Jul 2022

Contributed to 10+ web applications. Built CRUD app with REST API and tested endpoints using Postman.

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Extracurricular

Open-Source Contributor (Technical Writer)

Codecademy | Online

Nov 2022 — Feb 2026

Educational Content Translator

Khan Academy | Online

Nov 2018 — Jan 2019

Swiss Chapter Co-Lead

Women's Innovation Network | Switzerland

Feb 2018 — May 2019

Certifications

AI Maker: Learn to Build with AI Tools Professional Certification

Codecademy Verified - Mar 2026

Intro to AI Agents

Codecademy Verified - Dec 2025

Intro to OpenAI API Course

Codecademy Verified - Dec 2025

Certified Customer Success Manager (CCSM) Level 2

SuccessHACKER Verified - Nov 2024

Learn Tableau for Data Visualization Course

Codecademy Verified - May 2024

Workato Foundations Level 1 & 2

Workato Verified - Jan 2026

Technical Support Fundamentals

Coursera Verified - Jul 2021

Projects

Actually Remote – AI Job Alert Bot

Actually Remote – AI Job Alert Bot

Self-hosted job alert bot that scrapes 100+ companies, filters by location, and uses Gemini to score matches against your CV.

Job Scanner – AI Job Analysis Chrome Extension

Job Scanner – AI Job Analysis Chrome Extension

Chrome extension that scans job postings for keywords and uses Gemini for AI-powered job-CV compatibility analysis.

Prehistoric Leap – Web-Native Pygame

Prehistoric Leap – Web-Native Pygame

Arcade survival game demonstrating Python-to-web transition via WebAssembly and automated CI/CD to GitHub Pages.

TagFlow - Note-Taking App with AI Summaries

TagFlow - Note-Taking App with AI Summaries

Full-stack note-taking app with tags, Prisma/PostgreSQL, Clerk auth, and optional AI summaries via SheCodes API.

Discord Stream Viewer (Full Stack Integration)

Discord Stream Viewer (Full Stack Integration)

Connects a Discord bot with a browser frontend to stream messages in real time with Python backend and streaming API.

Charmed – AI-Powered Text Transformation Tool

Charmed – AI-Powered Text Transformation Tool

Client-side web app that integrates an external AI API to transform user text into stylistically altered output.

Dictionary App with React

Dictionary App with React

Search for words to see meanings, phonetics, pictures, and pronunciation. Built with React, API integration, and dark mode.

Simple Weather App with React

Simple Weather App with React

Displays current weather and 5-day forecast with API integration, animated icons, and random quotes.

World Clock App

World Clock App

Explore current times and dates across global locations with intuitive interface and dark/light modes.

Connect

Read my articles on Medium

Find me on LinkedIn

Follow me on Instagram

Find me on GitHub

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